Building internal support & overcoming resistance

Building internal support & overcoming resistance

Carolina Leite, GRACE (Portugal)
Stuart McLaughlin, Google (Ireland)
Hilary Hanberry, BITC Northern Ireland (UK)
Lauren McCoy, Citi (UK)

Moderator: Zahra Darvishi, Credit Suisse AG (Switzerland)

Strategies, programs & policies are fine. But what happens when there is resistance from those closest to the work. Work with colleagues to build effective approaches to address that challenge.


Presentation by 
Carolina Leite, GRACE

Presentation by 
Hilary Hanberry, BITC Northern Ireland

Presentation by 
Lauren McCoy, Citi

CAROLINA LEITE is a Board Member of GRACE – Group of Reflection and Support to Corporate Citizenship in representation of CH Business Consulting, a non-profit organization that represents 130 companies, making it the biggest CSR association in Portugal. Carolina currently works as the HR Business Unit Director and CSR Director at CH Business Consulting.

HILARY HANBERRY is the Volunteering Manager for Business in the Community, with over 10 years of experience working closely with both the public and private sectors helping them to make a positive impact in Northern Ireland communities through their corporate social responsibility. She helps companies to design, deliver and measure the impact of innovative volunteering initiatives.

LAUREN McCOY is the Assistant General Counsel and member of the Senior Leadership Team in Citi’s Belfast Legal department. She is also the overall manager of the Markets Legal team in Belfast, a team of 40 individuals specialising in the negotiation of derivatives related trading documents. Lauren also serves as the Chair of the Belfast CSR Committee.

STUART McLAUGHLIN is the Employee Social Responsibility Manager and EMEA lead for GooglersGive, Google’s employee social responsibility program. His team supports Googlers to use their skills, talents and resources to have an extraordinary impact on themselves and the world. He is also the Chair of the Lewis Glucksman Gallery at UCC.


ZAHRA DARVISHI is the Head of Corporate Citizenship Switzerland at Credit Suisse AG, responsible for Corporate Volunteering and the Youth Unemployment Initiative. She is also the Co-Chair of the Disability Interest Forum Switzerland, a trustee of the both Braille Without Borders and the SVC Foundation, a board member of Check Your Chance, and a designated Responsible Leader of the BMW Foundation.